Course Overview
Managers are often reluctant to give feedback and receive feedback because they lack the skills and confidence to do so effectively.
In this popular course, participants learn about the objectives and benefits of honest feedback. Suitable for managers at all levels and team members who need to give and receive feedback to enable interdependent working relationships.
Participants will be given tools, techniques and a common language to help them to give and receive constructive feedback – both praise and criticism.
Packed with interactive activities this live, two-hour training course gets attendees engaged. It provides the tools and action steps to enable employees to approach giving and receiving feedback confidently.
Our courses are delivered in-company by subject experts either face-to-face or virtually.
Participants on giving and receiving feedback training will be able to
- Give praise and criticism constructively and distinguish between feedback and criticism
- Adapt their feedback approach to team members to achieve best results
- Learn how to overcome barriers to feedback and ensure that it is grounded
- Use models to give feedback and ensure that it is understood and accepted
- Adopt the LEARN model to create a safe environment in which feedback is expected and welcomed
- Recognise and overcome the fears that may prevent honest feedback
Attendees say
“The small group of attendees made it feel more personal. I like hearing other people’s real-life scenarios to help relate back to my own. The communication beforehand was great too.”
“Great insightful content, broken down well into digestible chunks. Presented in a positive and understandable manner by a clearly very apt course leader. Very eye-opening, particularly in regard to the psychological and neurological reasons why we often feel and act in the ways we do. Enjoyable training!”
Clients say
“BiteSize has perfected the art of getting a lot into a short space of time in a very interactive way. I like the common sense and practical stuff, the videos, games, it’s really exciting stuff.”
Andrea Farrell, Organisational Development and Learning Manager, University of the Arts London
Why book this training course?
- Better informed decision making
- Greater clarity about expected behaviours and outputs
- Increased performance and continuous improvement
- Retain high performing employees
