Bitesize training courses → Communication courses → Giving & receiving feedback

Training course:
Giving & receiving
feedback

Two hours • In-person or remote • 4-15 participants
Rated 4.5 / 5 ★★★★½ from 18 recent reviews

About this bitesize training course

Managers are often reluctant to give feedback and receive feedback because they lack the skills and confidence to do so effectively.

In this popular course, participants learn about the objectives and benefits of honest feedback. Suitable for managers at all levels and team members who need to give and receive feedback to enable interdependent working relationships.

Participants will be given tools, techniques and a common language to help them to give and receive constructive feedback – both praise and criticism.

Participants in our bitesize Giving & receiving feedback training course will learn to:

  • Give praise and criticism constructively and distinguish between feedback and criticism

  • Adapt their feedback approach to team members to achieve best results

  • Learn how to overcome barriers to feedback and ensure that it is grounded

  • Use models to give feedback and ensure that it is understood and accepted

  • Adopt the LEARN model to create a safe environment in which feedback is expected and welcomed

  • Recognise and overcome the fears that may prevent honest feedback

Pairing suggestion: for managers and employees more likely to be delivering challenging feedback, our Managing Difficult Conversations and Performance Management training sessions cover similar concepts from the other side of the table.

Key details

  • this bitesize training course is two hours long and packed with useful concepts

  • designed for groups of 4 – 15

  • delivered by an expert trainer at your workplace, or virtually

  • interactive, with plenty of exercises that get people talking

  • customisable, to connect with your organisation’s values

Recent reviews for ‘Giving and receiving feedback’

  • "Great insightful content, broken down well into ingestible chunks. Presented in a positive and understandable manner by a clearly very apt course leader."

    ⭐️⭐️⭐️⭐️⭐️

  • "Very eye opening, particularly in regards to the psychological and neurological reasons why we often feel and act in ways we do. Enjoyable training!"

    ⭐️⭐️⭐️⭐️⭐️

  • "It was a good length and remained engaging throughout - I think by having a mixture of the trainer talking, breakout rooms etc. There were some clear things we could take from the course in order to improve as well – which is not always the case with training!"

    ⭐️⭐️⭐️⭐️⭐️

  • "A useful course with clear direct messages and good interaction."

    ⭐️⭐️⭐️⭐️⭐️

  • "It was really well presented, with good clear slides and useful hints to take away."

    ⭐️⭐️⭐️⭐️⭐️

  • "Great trainer, well structured lecture and interesting exercises."

    ⭐️⭐️⭐️⭐️⭐️

Video: helping people connect with the value of feedback.

Rationally, we know feedback is valuable, and yet the very words ‘Can I give you some feedback?’ can send a shiver down someone’s spine.

In this video, BiteSize Learning founder Paul Hodder explains why our course first develops the emotional grounding that underpins confident and constructive feedback conversations, before applying the tactics and structural elements that make a piece of feedback useful.

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“Everything BiteSize Learning has delivered for us over the past year has been fantastic. The trainers have been exceptional, and the sessions have gone down really well. I’m really happy to recommend them.”

Julie Hyett, UK Talent Lead, Aon Risk Solutions ★★★★★

Training made easy, the Bitesize way •

Training made easy, the Bitesize way •

All killer, no filler: our training sessions are crammed with high-value insights, and perfect for busy teams.

Live & interactive: real change doesn’t come from half-heartedly skimming through e-learning. We believe in bringing people together, to deliver memorable, engaging training experiences with learning that sticks.

Expert-led: all our sessions are designed + delivered by experienced specialists in L&D, HR and leadership coaching.