As the tumultuous 2020 draws away from us, we feel it's important to recognise what we have learnt.Our clients have been our biggest source of inspiration. Listening to them in the early days of the pandemic gave us the impetus and knowledge to rapidly adapt our offer. Thank you for your guidance and for trusting us to deliver new programmes to serve your remote teams.Our second note of thanks has to be to our associates and team. In spite of all the external pressures facing them and their families, they have thrown themselves into the business and our bond has been strengthened. The advantages of technology have meant we've seen each other more often.  This unity has only benefited our clients with fresh ideas and rapid developments in the types of training on offer.Whatever the year ahead brings us, we know we will be building on those strong foundations.