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Coaching and Facilitation

Clear-thinking, expert and practical support

From time to time we find ourselves facing a challenge at work and could do with some extra help to solve a specific problem or to develop clarity around our career or personal goals.  Frequently an external sounding board, free from pre-conceived opinions and office politics, can help to unpick the issue, crystallise thoughts and guide us towards finding a solution.

 

 

 

 

Employement Matters

Coaching


Our team of qualified and experienced coaches can support individuals with their career development or work with them on a specific challenge. We have a range of specialists, focussing on leadership, conflict management, personal transformation and presentations to name just a few.  Identifying coaching objectives, the coach will often use a diagnostic tool before delivering, typically 3 – 6 one to one sessions.  These can take place on or off-site.

Meet the Team

Benefits of Facilitation


We can work with you on strategy development, team building and problem solving. Our team will do everything to encourage, channel and challenge the team and move them towards concrete decisions and formulate next steps.
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Recent Projects

Coaching

Rising to the challenge

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Coaching – case study 1

A client was due to deliver a presentation at a key industry conference to an audience of hundreds.  Although an experienced presenter to smaller groups, the person requested support with overcoming stage fright, delivery and audience management.

A specialist coach was identified, who over two coaching sessions, enabled the individual to review presentation objectives, content and messaging.  The coaching questions helped her to reduce the content significantly.  This created additional time to engage with the audience and incorporate “story-telling” to bring the subject matter to life.  The second session focused on delivery style.  The coaching questions and challenges resulted in a change to use of props, vocal energy, tone, pitch and pace making it more appropriate to a large multi-national audience.

Coaching – case study 2

A newly promoted manager was finding it difficult to adjust to his new role, continuing to focus on technical and operational detail and struggling to delegate.  He was also having trouble giving work and feedback to former peers and friends.  A series of four coaching sessions and a willingness to receive 360 feedback helped him to identify the root cause of his fears that were acting as a barrier to his success.  Amongst other factors he was almost overwhelmed with impostor syndrome.  Coaching helped him to develop a management style that felt authentic to him and his team members and to build trust in the ability of those reporting to him.

Facilitation

Creating a win win situation

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A client, committed to career development and individual progression, found itself with two high-performing team members.  Their manager promoted them both to Joint Department Head with responsibility for different business lines.  What was designed to create opportunities for two emerging leaders resulted in friction, vying for “glory” and competitiveness that bordered on sabotage!

The client retained us to facilitate the relationship between the two Joint Department Heads and their manager.  We used psychometric tools to diagnose personality types and establish a non-critical common language and facilitated an opening group (Department Heads and their manager) meeting where results were shared and objectives agreed.  The facilitator was selected for her expertise in conflict management. This was followed by three one-to-one coaching sessions for each of the Department Heads, where they worked on areas unique to themselves.  There was a final facilitated group session.

The outcome was increased recognition and appreciation of different communication styles and a redistribution of work to enable each Department Head to play to his or her strengths.

HERE IS WHAT OTHERS THINK

“The way Employment Matters provide HR support is refreshingly commercial and practical – they are easy to work with and go the extra mile to deliver excellent results.”

- Chris Hand CEO Molecular Vision

“Just another thank you from me for today’s session. Went down really well and people were talking about the models and continuing the discussion throughout the afternoon.”

- Fiona Andrews Partner and Head of Organisation Development, Towergate Insurance

“The service has fitted in seamlessly with our team. Rob speaks on our behalf at every level in the company from new starters through to senior management, with expertise and professionalism. His depth of knowledge in our business and market space is a distinct advantage.”

- Gerry Stroud, HR Director RFIB Group Ltd

“I value working in partnership. We have built a relationship that has led to pilots, tweaks and better results. I would recommend BiteSize Learning for their delivery and understanding of client’s needs.”

- Andrea Farrell Head Organisational Development and Learning Manager, University of The Arts London

“I wanted to say a big thank you for the training you ran for us last Friday. The feedback has been universally positive, and it was certainly one of the best training sessions I’ve ever attended.. I think it gave many people some tools to be much more confident in interacting, which was exactly the aim!”

- Hannah Purves Claims Director, Markel International

“The short focussed presentation of the critical information, supported by electronic class notes, was excellent as it allowed maximal learning in a short, but intense, session. This is definitely the way forward for management training, as far as I am concerned.”

- Proffessor Niamh Moran Head of the School of Postgraduate Studies, Royal College of Surgeons Ireland

We can help you with:

  • 360 degree feedback
  • Pre Coaching questionnaire
  • Development worksheet
  • Leadership Circle Profile
  • Herrmann Brain Dominance Instrument
  • Belbin
  • Blanchard
  • Myers-Briggs profiling