Training sessions → Management & leadership → Conflict resolution
Training course:
Conflict resolution
Two hours • In-person or remote • 4-15 participants
About this training course
As a manager, your ability to handle conflict and find lasting solutions is key to creating a positive and productive workplace.
In this practical course on conflict management, designed for managers at all levels, you'll gain the skills you need to successfully navigate and resolve the everyday conflicts that can arise at work. You'll learn effective communication and mediation techniques that will help you foster a more harmonious work environment for your team.
Participants on the Conflict resolution training course will learn to:
Understand the key causes of conflict and identify opportunities to head off conflict before it happens
Identify their own response to conflict
Develop key skills required for conflict management
Understand how to fully define the issues before moving towards a solution
Build a step-by-step process for handling conflict when it arises
Establish practices that encourage open communication and an environment of psychological safety to reduce the chances of future conflict
Key details
this training session is two hours long and packed with powerful ideas
designed for groups of 4 – 15
delivered by an expert trainer at your workplace, or virtually
interactive, with plenty of exercises that get people talking
customisable, to connect with your organisation’s values
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“Maximal learning in a short, but intense, session. This is definitely the way forward for management training, as far as I am concerned.”
Professor Niamh Moran, Royal College of Surgeons Ireland ★★★★★
Training made easy, the BiteSize way •
Training made easy, the BiteSize way •
All killer, no filler: our training sessions are carefully packed with high-value insight, delivering maximum impactt for busy teams.
Live & interactive: real change doesn’t come from half-heartedly skimming through e-learning. We believe in bringing people together, to deliver memorable, engaging training experiences with learning that sticks.
Expert-led: all our sessions are designed + delivered by experienced specialists in L&D, HR and leadership coaching.
