Module : Managing difficult conversations

“The way Employment Matters provide HR support is refreshingly commercial and practical – they are easy to work with and go the extra mile to deliver excellent results.”

“Just another thank you from me for today’s session. Went down really well and people were talking about the models and continuing the discussion throughout the afternoon.”

“The service has fitted in seamlessly with our team. Rob speaks on our behalf at every level in the company from new starters through to senior management, with expertise and professionalism. His depth of knowledge in our business and market space is a distinct advantage.”

“I value working in partnership. We have built a relationship that has led to pilots, tweaks and better results. I would recommend BiteSize Learning for their delivery and understanding of client’s needs.”

“I wanted to say a big thank you for the training you ran for us last Friday. The feedback has been universally positive, and it was certainly one of the best training sessions I’ve ever attended.. I think it gave many people some tools to be much more confident in interacting, which was exactly the aim!”

“The short focussed presentation of the critical information, supported by electronic class notes, was excellent as it allowed maximal learning in a short, but intense, session. This is definitely the way forward for management training, as far as I am concerned.”