Bitesize training courses → Communication courses → Assertive communication
Training course:
Assertive communication
Two hours • In-person or remote • 4-15 participants
Rated 4.7 / 5 ★★★★★ from 56 recent reviews
About this bitesize training course
Assertiveness training for employees at your workplace can help everyone speak up clearly yet calmly.
To collaborate effectively, staff needs to fearlessly raise difficulties, ask for clarity and set boundaries, juggling competing priorities and finding solutions together. When your employees don’t speak up, issues go undiscovered, problems are left unresolved, and resentments start to simmer. Too often, this can then boil over into aggressive communication, full of pent-up frustration and delivered unhelpfully.
Our assertive communication training session is designed to encourage early, direct expression of emerging concerns, drawing on a number of easy-to-apply frameworks that allow attendees to dial their style up and down as needed.
Participants in our bitesize Assertiveness in communication training course will learn to:
Fully understand their audience to provide context for communication
Use the most appropriate communication style to secure commitment
Express themselves assertively
Utilise active listening skills to ensure they understand what the speaker is really saying
Position their own communication for maximum impact
Use their knowledge of body language to read subtexts and gain a more accurate impression of what the speaker is feeling
Key details
this bitesize training course is two hours long and packed with useful concepts
designed for groups of 4 – 15 employees
delivered by an expert trainer at your workplace, or virtually
interactive, with plenty of exercises that get people talking
customisable, to connect with your organisation’s values
Recent reviews for the ‘Assertive communication’ training course
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"A really great trainer - very relaxed and friendly, and makes it easy for participants to share their experiences in a safe environment.."
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"The course content was well paced, with lots of room for discussion and sharing feedback."
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"I liked how helpful and friendly the trainers were, they helped us and they said exactly what I was thinking in my mind!"
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"It was very engaging and the trainer was excellent at ensuring everybody got involved. The content was also very relevant and topical."
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"I liked how it got us all together talking - everyone was actively encouraged to speak so we get to hear from those who are normally too shy to speak."
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"Very good trainer - I liked her manner and responsiveness to questions. Scenarios were useful. The content of the course is very useful and important."
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"Very informative... great techniques learnt today!"
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"Very interactive session and the trainer encouraged the participants to take part in the session and express their opinions."
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Video: using listening skills as your launchpad for communication
Finding it difficult to speak up in meetings? In this video clip, BiteSize Learning founder Paul Hodder considers how we can get sidetracked trying to find the ‘right place’ to jump in, losing track of the interaction altogether. Instead, look at how you can draw upon your natural listening skills to stay in the flow and use those as the basis of your interactions.
Assertiveness training for employees, the BiteSize way.
Strong communication is the cornerstone of a successful organisation, and assertive communication plays a vital role in building confidence, fostering collaboration, and promoting a positive work environment.
Our Assertive Communication training course is a focused, two-hour session designed to enhance your employees' communication skills, empowering them to express themselves effectively and navigate challenging situations with poise.
Your probably already appreciate that the benefits of assertivemess can extend beyond individual employees and positively impact your culture as a whole. By investing in this training, you'll create a workplace culture that supports open dialogue, productive collaboration, and improved decision-making.
Our assertiveness training session, delivered by experienced external experts, covers key topics to help your employees communicate with confidence:
Understanding Assertiveness: We'll define the ingredients of assertive communication, explore its key ingredients, and assess when it's required, as well as potential barriers.
Expressing Yourself Assertively: Our training emphasizes the right to be considered and understood, teaching participants to use language, tone, and techniques to ensure their views are heard.
Understanding Body Language: We'll help employees identify the cues that reveal what the speaker truly means and feels.
Using the Appropriate Communication Style: Participants will learn to adapt their style to suit the situation, message, and audience.
Highlighting intentions: We help attendees minimise ambiguity and ensure that the message they want delivered is the one that is heard
This training session helps all delegates optimise their communication style. We cover techniques that soften communication that might be received as aggressive and arouses defensiveness in others. On the other end of the spectrum, we empower those who resort to a more passive or passive-aggressive stance to express their needs and concerns more plainly.
It’s plain to see that these other communication modes can gradually erode effectiveness: through intimidation and conflict, lack of clarity, task overload or toxic resentment. A workplace where all employees feels capable of speaking up clearly but calmly is the way forward, and that’s what our assertiveness training provides. Get in touch and we’ll be happy to help.
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“Everything BiteSize Learning has delivered for us over the past year has been fantastic. The trainers have been exceptional, and the sessions have gone down really well. I’m really happy to recommend them.”
Julie Hyett, UK Talent Lead, Aon Risk Solutions ★★★★★
Training made easy, the Bitesize way •
Training made easy, the Bitesize way •
All killer, no filler: our training sessions are crammed with high-value insights, and perfect for busy teams.
Live & interactive: real change doesn’t come from half-heartedly skimming through e-learning. We believe in bringing people together, to deliver memorable, engaging training experiences with learning that sticks.
Expert-led: all our sessions are designed + delivered by experienced specialists in L&D, HR and leadership coaching.
