Training courses → Communication → Building trust & rapport
Training course:
Building trust & rapport
Two hours • In-person or remote • 4-15 participants
Rated 4.7/5 ★★★★★ from 13 recent reviews
About this bitesize training course
Establishing and building rapport, from the first point of contact, is a skill that distinguishes exceptional business people.
This course focuses on forming effective relationships, building trust, and developing tools and techniques to achieve and maintain rapport. Participants will enhance their ability to adapt their style to control meetings, overcome objections and develop sustainable relationships.
Participants on Building trust & rapport will learn to to:
Understand their strengths in rapport building
Flex their style comfortably to match the other person’s preferred style
Use techniques that will improve rapport building
Control the meeting and move the discussion forward
Understand how to respond to objections
Retain good rapport through challenging parts of the discussion.
Key details
this training session is two hours long and packed with powerful ideas
designed for groups of 4 – 15
delivered by an expert trainer at your workplace, or virtually
interactive, with plenty of exercises that get people talking
customisable, to connect with your organisation’s values
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“Maximal learning in a short, but intense, session. This is definitely the way forward for management training, as far as I am concerned.”
Professor Niamh Moran, Royal College of Surgeons Ireland ★★★★★
Training made simple, the Bitesize way •
Training made simple, the Bitesize way •
Focused and fun: our training sessions are carefully packed with high-value insights, and perfect for busy teams.
Live & interactive: real change doesn’t come from half-heartedly skimming through e-learning. We believe in the power of gathering people together, delivering memorable, engaging training experiences with learning that sticks.
Expert-led: all our courses are designed and delivered by experienced specialists in learning and development, HR and leadership coaching.
