Bitesize training courses → Communication courses → Managing upwards
Training course:
Managing upwards
Two hours • In-person or remote • 4-15 participants
Rated 4.6/5 ★★★★½ from 37 recent reviews
About this bitesize training course
Give your staff the tools to thrive in any management dynamic.
Our Managing Upwards training course unlocks the principles of effective upward communication, helping participants align with diverse leadership styles, challenge constructively, and take initiative. They'll learn to anticipate needs, contribute strategically, and build flexible relationships with the wide variety of managers they collaborate with throughout their career.
Participants in our bitesize Managing Upwards training course will learn to:
Understand the fundamentals for collaborating effectively with their managers
Identify types of management behaviours and approaches, and adapt their approach as necessary
Confidently escalate issues, share feedback or seek additional clarity when appropriate
Operate with curiosity, initiative and integrity as part of a team
Key details
this bitesize training course is two hours long and packed with useful concepts
designed for groups of 4 – 15
delivered by an expert trainer at your workplace, or virtually
interactive, with plenty of exercises that get people talking
customisable, to connect with your organisation’s values
Recent reviews for the ‘Managing Upwards’ training course
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“The course was very engaging and I enjoyed what it got us to think about. The break outs into chat were great, and the smaller break out rooms were just the right length of time.”
★★★★★
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“I thought that maybe this training wouldn't be relevant to me, but it was actually very informative and useful!”
★★★★★
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“Our trainer kept the course engaging and delivered well with an answer for every question! I now have some new styles to put in place to help me going forward and some really good tips.”
★★★★★
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“Good mixture of theory and practical tips - some really useful tools to take away, but also good context for understanding personalities / relationships.”
★★★★★
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“The content was useful and communicated in a great way by the trainer. The breakout sessions were useful and thought provoking.”
★★★★★
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“I enjoyed that we were encouraged to share real world experiences and got the chance to discuss them. I thought it made the session more useful.”
★★★★★
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“Great session. Very interactive, which made it extremely engaging. Our trainer was very good at presenting the various aspects of communication.”
★★★★★
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“I enjoyed the engagement and interactiveness from the beginning. It was great to talk things out instead of having two hours of slides! Our facilitator was great: great listening and repeating back, timekeeping and encouraging everyone to get involved.”
★★★★★
Turn your team into confident communicators.
Don’t stop with just one session.
Create your dream communication training programme, using our powerful library of core courses.
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Our communication training courses
• Active listening
• Assertive communication
• Building trust & rapport
• Business writing for impact
• Giving and receiving feedback
• Influencing and persuasion
• Managing upwards
• Presentation skills (1-day workshop)
• Thinking under pressure
Train your teams to manage upwards effectively.
Let's face it: the relationship between managers and their direct reports can be complex. You've likely seen instances where miscommunication leads to frustration, where good ideas get lost in translation, or where talented individuals struggle to align with their manager's expectations.
These aren't just minor irritations – they can significantly impact productivity, job satisfaction, and ultimately, your organisation's success.
Managing upwards isn't about manipulation or playing office politics. It's about developing the skills to work effectively with those above you in the organisational hierarchy, creating a more productive and harmonious work environment for everyone involved.
At BiteSize Learning, we understand that people who excel at managing upwards aren't just great employees – they can become invaluable assets to their teams and organisations. They're the ones who can navigate tricky situations, advocate effectively for resources, and align their work with broader organisational goals.
Our Managing Upwards training session is designed to equip your team members with practical skills to improve their relationships with their managers. Imagine an environment where your staff feel confident raising concerns constructively, where they understand and align with their managers' objectives, and where communication flows smoothly in both directions.
We start by exploring the 'why' of managing upwards. Participants will learn to consider their manager's motivators and drivers, creating alignment that can make work smoother for everyone involved. This isn't about mind-reading, but about developing empathy and understanding for the pressures and priorities that shape a manager's perspective.
Different managers have different styles, and what works with one might not work with another. That's why we dedicate time to understanding various management types and how to adapt approaches accordingly. We'll also address how to identify and bridge 'gaps' in alignment and respond constructively to challenging behaviors. These skills can transform potentially frustrating situations into opportunities for growth and improved understanding.
One of the trickiest aspects of managing upwards is knowing how to challenge respectfully. We provide practical tips and techniques for raising concerns or alternative viewpoints while acknowledging the manager's expertise and position. This balance is crucial for maintaining a positive relationship while still ensuring that important issues are addressed.
We believe that 'followership' is just as important as leadership, and often overlooked in professional development. Participants will learn why leadership skills are crucial even when you're not in a management position. We'll explore how to understand objectives, seek clarity when needed, and act with initiative – all skills that make an employee invaluable to their manager and team.
The session concludes with action planning, where attendees reflect on practical next steps to improve communication and understanding with their managers. This ensures that the learning translates into real-world changes back in the workplace.
By investing in our training course, you might just see several benefits ripple through your organization. You could notice improved communication between levels of management, leading to faster decision-making and fewer misunderstandings. Projects could run more smoothly as team members become more adept at aligning their work with managerial and organizational priorities. You might even see increased employee satisfaction and retention as people feel more empowered in their roles and relationships with their managers.
Managing upwards effectively can be a game-changer for individual careers and organizational success. It's about creating an environment where everyone can do their best work, where ideas flow freely, and where challenges are addressed constructively. Let's work together to give your team the tools they need to navigate these crucial workplace relationships with skill and confidence.
“Everything BiteSize Learning has delivered for us over the past year has been fantastic. The trainers have been exceptional, and the sessions have gone down really well. I’m really happy to recommend them.”
Julie Hyett, UK Talent Lead, Aon Risk Solutions ★★★★★
Training made easy, the Bitesize way •
Training made easy, the Bitesize way •
All killer, no filler: our training sessions are crammed with high-value insights, and perfect for busy teams.
Live & interactive: real change doesn’t come from half-heartedly skimming through e-learning. We believe in bringing people together, to deliver memorable, engaging training experiences with learning that sticks.
Expert-led: all our sessions are designed + delivered by experienced specialists in L&D, HR and leadership coaching.