Versatile techniques for planning, decision-making and executing work effectively.

Methods that unlock creative solutions, overcome barriers, and identify and realise opportunities.

Understand and utilise emotional intelligence to maximise effectiveness in the work environment.

Robust frameworks for dealing with negotiations, influencing outcomes, and maintaining goodwill.

Develop skills to deliver powerful and memorable presentations that engage an audience, in this interactive one-day experience.

Key frameworks and approaches to managing projects big and small – a key introduction for those without formal training.

Clever ways to improve your ability to remember key facts, data, faces and names.

Embrace change, contribute to new ideas, and be personally accountable in a changing business environment.

Understanding team dynamics and collaborate with others to create a productive and low-stress environment.

Skills, techniques and habits that allow people to achieve their goals more effectively in less time.

Tips and tricks for meetings that make a difference: being heard, making space for others, and discussing issues constructively.

Confidence-building steps and actionable techniques for anyone looking to make a brilliant impression at work.

The art of fearless mingling, nurturing your contacts and growing your personal network.

Take and produce good quality, accurate meeting minutes.

Learn to build aligned relationships that foster a mutual understanding of timescales and deliverables.

Learn how to actively develop your career path with focus, reflection and action.

Ideas, tools and techniques to improve customer satisfaction.