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What can we learn from passive aggressive emails?

We’ve all received them, haven’t we? The emails that start “Per our conversation…” or “As previously stated…”. And we all know the implication too – “OI YOU! YES YOU! HAVE…

by Paul Hodder

The Manager as Coach

“Organizations with senior leaders who coach effectively and frequently improve their business results by 21% as compared to those who never coach.”– Bersin by Deloitte Wouldn’t we love it if…

by Lucy Limb

What is the best advice you’ve been given?

A piece of advice can be a gem that you return to time and time again. We’ve included some of our favorites below: When public speaking, slow your normal speech…

by Lucy Limb

Could you sneak £50,000 of unwarranted expenses past your boss?

Countless studies aim to calculate the cost of a poor recruitment decision. They vary according to the source, with the Recruitment and Employment Confederation estimating a cost of more than…

by Lucy Limb

Setting Performance Objectives

Failure to set clear performance objectives is a common mistake. Time spent agreeing specific actions at the objective setting stage will avoid disagreements about whether they have been achieved. It…

by Lucy Limb

Professional behaviour in the workplace

Professional behaviour in the workplace is under scrutiny. Several incidents have brought it to the fore including the sexual assault claims against film producer Harvey Weinstein and resulting social media…

by Lucy Limb

Managing remote workers

We are running a free Taster for our new course “Managing Remote Workers” on 23rd February.  Remote working has increased significantly over the last decade, fuelled by technology, globalisation, the…

by Lucy Limb

The books we loved last year

We’ve chosen some of our favorite reads for the curious, the optimistic and those who simply love to learn. Capitalism without Capital: the rise of the intangible economy by Jonathan…

by Lucy Limb

Making the case for mental health initiatives at work

Many of us spend a significant proportion of our lives at work. Estimates vary but on average we’ll spend about 90,000 hours or a third of our lives at work.…

by Lucy Limb

ARE YOU GENUINELY EXCEEDING EXPECTATIONS?

My problem I ordered a couple of T-shirts for my son. He’s a rower, a strongly built lad and I can be a little hit and miss with washing machine…

by Lucy Limb

WHAT MANAGERS CAN LEARN ABOUT THE 5P PLASTIC BAG CHARGE?

Blue Planet 2 has highlighted the devastating impact of plastic on sea creatures, fish and birds. Fortunately, action is being taken in the UK: the Chancellor is considering a tax…

by Lucy Limb