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High Stakes Negotiating – training course

Course Overview

Most of us negotiate on a daily basis. Sometimes the outcome is trivial, with little real consequence but, on occasions, we face a more significant negotiation where the stakes are high.  This course is based on the framework used by FBI and British Police negotiators in critical incidents. Using a real hostage negotiation case study, the framework and principles can be applied to work situations and personal negotiations.

Participants will be able to

  • Use the four elements of social influence that lead people to co-operate
  • Recognise the significance of active listening in achieving a successful negotiating outcome
  • Identify the five stages of the behavioural change framework, used by the British Police and FBI in critical incidents and apply it to their own negotiations
  • Avoid the most common negotiating pitfalls and develop strategies to overcome them
  • Suitable for those wishing to maximise the value in their professional network
  • Flexible, around 2 1/2 to 3 hours
  • Interactive – group work/pairs
  • Supported by Guidance Notes
  • 10 - 12 participants per course
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High Stakes Negotiating

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HERE IS WHAT OTHERS THINK

One of the best training courses I’ve attended – really engaging trainer, who was really friendly and gave great relevant examples, to help make the leadership styles feel real.

 

Attendee on Leadership Styles

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“Really brilliantly led, interactive and relatable.”

 

Attendee on Building Resilience – background and basics

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I’m glad we decided to go ahead with this, the importance of investing in your team is that much greater in an increasingly remote & distributed workplace. 

Richard Gunn, COO Hyperexponential

 

 

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My role as a new manager would be much harder had it not been for this course.

Attendee on Building and Leading Great Teams

 

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The energy of Catherine was wonderful, for a course that needs people to feel motivated we couldn’t have asked for more.

Attendee on Presentation Skills

 

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It has been great to learn as we go together and to partner with a team who really listens, is flexible and responsive to our needs, and provides us with brilliant training resources.

Verity Stroud, Learning and Development Manager at Miller Insurance Services

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This course was really eye-opening for me and has helped me understand what I need to do to look after myself and therefore be a better source of support as a manager.

Attendee on Managing for Mental Health

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Very interesting content and applicable in real-life situations. The trainer was excellent – knowledgeable, engaging and entertaining.

Attendee on Creative Problem Solving

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Open, engaging, fluid, and informative. A nice balance of allowing our group to collaborate and share, with trainers  really serving as guides with occasional course correction.

Attendee on Leadership Styles

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Structure, hints, and tips were useful. Discussions were open and the trainer was very friendly and engaging and made sure everyone participated.

Attendee on Time Management

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The 1-1 coaching sessions were incredibly valuable and led to a significant increase in effectiveness at work. I would have no hesitation in recommending Paul for 1-1 coaching.

- Steven Fisher Markel International

Fast-paced, interesting, relevant, and practical content. Good structure of talking and breakouts, the time flew by.

Attendee on Building Resilience

 

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Just another thank you from me for today’s session. Went down really well and people were talking about the models and continuing the discussion throughout the afternoon.

- Fiona Andrews Partner and Head of Organisation Development, Towergate Insurance

Paul has exceptional ability to take on and manage complex and sensitive programmes with an eye to the constraints of budget. The quality of advice to the business-leaders was first-rate. I would not hesitate to work with Paul and his organisation again.

- Stephen Bates MD - Managing HR Initiatives

I value working in partnership. We have built a relationship that has led to pilots, tweaks and better results. I would recommend BiteSize Learning for their delivery and understanding of client’s needs.

- Andrea Farrell Head Organisational Development and Learning Manager, University of The Arts London

“I wanted to say a big thank you for the training you ran for us last Friday. The feedback has been universally positive, and it was certainly one of the best training sessions I’ve ever attended.. I think it gave many people some tools to be much more confident in interacting, which was exactly the aim!”

- Hannah Purves Claims Director, Markel International

“This is definitely the way forward for management training, as far as I am concerned.”

- Professor Niamh Moran Head of the School of Postgraduate Studies, Royal College of Surgeons Ireland